Creative support is bullshit

Ok, so I made a favorable review on the new Creative Labs World of Warcraft headset.  Well recently the usb cable to charge my headset broke.  The tip came out and it won’t go back in.  I wrote creative labs for support.

Their exact reply:

“Dear Timothy,

Thank you for getting back to us.

We apologise that we are unable to sell you a new cable to replace the current one which is faulty. This is because we do not sell them in loose or individual units since all our parts and accessories come together as a whole package.

Best Regards,

Sherry Z
Worldwide Customer Response
Creative”

Really?  Really Creative Labs?  You don’t sell replacement accessory parts?  What kind of bullshit is that?  You don’t have a spare usb cable for the headset laying around?

Now yes, I realize I could go out and buy another cable somewhere, but I really like the braided cable this comes with.    What the hell Creative?  You can’t put a cable in an envelope, charge me a nominal fee, and send me a replacement?

Bah

Pissed off at Creative now

/logout